Terms and Conditions
OVERVIEW:
This website is operated by Summit Adventures. Throughout the site, the terms “we”, “us” and “our” refer to Summit Adventures. Throughout this site, the terms “you”, “your” and “their” refer to the customer. Summit Adventures offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.
By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.
PERSONAL INFORMATION
You confirm that:
You have answered all questions by yourself and all information you have provided is true and correct;
You have obtained your own independent, professional advice about passport, visa and health issues;
You do not have any criminal convictions that would make you ineligible for you appropriate visa or entry permits when booking this trip.
If you have any medical conditions that may affect your participation, comfort or safety in this trip, you must check with Summit Adventures before booking. If you do not disclose medical conditions during the booking process, you will be considered as fit and healthy. If you later advise Summit about medical conditions, you acknowledge that the standard cancellation terms will apply.
On some more demanding trips, we also require you to complete and a Self-Assessment form.
For Youth trips we require a completed medical form signed by a medical professional.
PAYMENTS (for tours departing from 2027 onwards)
A 10% deposit is required at the time of booking to secure your place on the tour.
Deposits are fully refundable for 7 days from the date of booking. After this period, deposits are non-refundable.
As groups are limited to just 8 travellers, the payment schedule is designed to balance flexibility while ensuring spaces are held for those committed to travelling.
Payment Schedule:
Deposit (10%) — due at time of booking
15% — due 150 days prior to departure
25% — due 120 days prior to departure
25% — due 90 days prior to departure
Final balance (25%) — due 60 days prior to departure
Part-payment arrangements can be made prior to the final balance date if agreed in advance.
CANCELLATION
We understand plans can change and will always do our best to support you within the framework of this policy.
Refunds (for tours departing from 2027 onwards)
More than 150 days before departure
100% refund of payments made (excluding the deposit).150–121 days before departure
50% refund of payments made (excluding the deposit).120–91 days before departure
20% refund of payments made (excluding the deposit).90–61 days before departure
10% refund of payments made (excluding the deposit).60 days or less before departure
No refund.
FLIGHTS, TRAVEL INSURANCE AND TRIP INCLUSIONS/ EXCLUSIONS
It is your responsibility to make your own flight arrangements and to purchase your travel insurance which covers from the date you depart your home country to the date you have returned in your home country.
We can assist in booking your international flights and travel insurance on request.
You must provide us with all required documents - copy of e-ticket and proof of travel insurance at least 30 days prior to you departure.
INCLUSIONS
The cost of your trip includes:
All accommodation from start date of the itinerary to departure date of itinerary;
All transport as part of the tour whilst in Nepal;
All materials, items, and associated costs required for the service experiences;
Meals where stipulated in the itinerary by letter (B= breakfast, L=lunch, D=dinner);
Sightseeing entry fees as listed in itinerary;
The services of porters, New Zealand tour leader and Nepalise guide whilst on trekking routes;
Tipping for porters.
EXCLUSIONS
The cost of your trip excludes:
International flights (except for Summit Youth Adventures);
Lunches and Dinners in Pokhara;
Travel insurance;
Entry visa;
Beverages (including water);
Any required vaccinations;
Accommodation prior or post the trip dates stated in the itinerary;
Tips for guides.
TRIP DISRUPTIONS
Alternatives due to flight disruptions:
Weather conditions in the Himalayas can change rapidly, which can result in us needing to make new arrangements quickly. Flights throughout Nepal, particularly in high mountain areas, can be delayed or cancelled due to poor weather conditions. We will attempt to get on the next possible flight to the planned flight, but itineraries are subject to change with flight availability.
If no flights (either plane or helicopter) are possible three days after the intended departure to Lukla, we will travel by road to Phaplu (approximately 9 hours drive by private vehicle) and then trek to Tengboche on the Everest Base Camp route, via Lukla.
If you are booked on a Trek-Only Everest Base Camp tour, we advise allowing a couple of extra days in Kathmandu at the end of your trip should your return flights from Lukla be delayed due to weather conditions.
USE OF GIFT CARDS
Gift Card have no expiry date.
Gift Card’s are available in digital format only.
Gift Card recipients apply the Gift Card code at checkout.
Lost or stolen Gift Cards will not be replaced.
The Gift Card should be held in a secure place, as any person holding the Gift Card may be able to use its value to make purchases.
The bearer of the Gift Card may use the Gift Card to pay toward their trip cost. Purchase with a Gift Card at the checkout by entering the code into the Gift Code box and press “APPLY”.
Unlimited number of Gift Card codes may be used at check out.
The Gift Card can be used in accordance with these Terms, or can be given to another person to use in accordance with these Terms.